Racing Boy aka 'RCB' RCB offers a full range of accessories, including rims, absorbers, braking systems, engine parts, and handling systems. To maintain the highest standards of quality and durability, RCB partners with race teams around the world to receive vital research and development feedback. Through its commitment to innovation and excellence, RCB has become a trusted name in the motorcycle parts and accessories industry. With a global presence and a dedication to providing the best products and services, RCB continues to push the boundaries of what is possible in motorcycle design and technology.

💥 If your order arrives and is not as described on the website, we promise to fix it — NO NONSENSE.

🔍 Quick Summary  -

🟦 7-Day Window – You can request a return or replacement within 7 days of delivery.
🟩 Eligibility Shown on Product Page – Every product clearly displays:
Return + Refund / Return + Exchange / Exchange Only / Non-Returnable
🟨 Refunds:

• Prepaid → Original payment method

• COD → Lifetime Store Credit
  🟪 One return or replacement allowed per order ID
  🟥 Unboxing video is mandatory for ALL requests
  🟦 Logistics fee applicable for returns/exchanges
  🟧 Pickup attempted twice only
  🟫 Partial COD advance (PPCOD) is non-refundable
  🟥 Warranty handled as per brand policy

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📘 1. Eligibility – Check Before Ordering

Below the Add to Cart button, each product shows one of these labels:

• Return + Refund Available

• Return + Exchange Available

• Exchange Only

• Non-Returnable / No Exchange

👉 Always check this before placing an order.

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📄 2. Return & Replacement Window (7 Days)

Request must be submitted within 7 days from delivery.

👉 Return/Replacement Form:
https://bit.ly/sparify-returns

✔ Requirements:

• Product must be unused, uninstalled, and unaltered

• All packaging, tags & accessories must be intact

• Unboxing video is compulsory

• Only one return/exchange per order ID

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🚚 3. Logistics Charges (Automatically Applied)

(Colour-coded table for clarity)

These apply for:

• Change of mind

• Wrong size ordered

• Exchange for other products

• Return + refund (customer preference)

🟩 FREE when:

• Wrong product received

• Damaged product received

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📊 Logistics Fee Table

➡️ Auto-deducted during refunds or charged upfront during product exchange.

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🚚 4. Pickup Process

• Reverse pickup will be attempted twice.

• If unsuccessful (customer unavailable / phone unreachable / area not serviceable),
  ➝ You must self-ship the product to Sparify’s warehouse.

• Reverse pickup availability depends on your pincode.

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💰 5. Refund Policy

🟢 Prepaid Orders

Refund is processed to the original payment method after QC.

🟡 COD Orders

Refund is provided as Store Credit Code:

• Lifetime validity

• No expiry

• Can be used anytime

❌ COD convenience fee is non-refundable.

🟠 PPCOD Orders (Partial COD)

The advance amount paid at checkout is NON-REFUNDABLE.
This is clearly mentioned at checkout.

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🟥 6. Non-Returnable Items

The following items cannot be returned or exchanged:

• Headlamps

• Electrical & electronic components

• Spark plugs

• Fuel system parts

• Fiber body parts

• Performance parts

• Pre-order items

• Helmet visors / internal parts

• Any item marked “Non-Returnable” on product page

👉 Eligibility is always visible before ordering.

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⚠️ 7. When Return/Exchange Will Be Rejected

Sparify reserves the right to decline if:

• Product is used, installed or altered

• Marks, scratches, installation damage found

• Packaging/tags/accessories missing

• Unboxing video unclear or missing

• Issue not visible in provided proof

• Returned item doesn’t match the issue reported

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🛠️ 8. Warranty Claims (Brand Wise)

Warranty is brand-controlled, not Sparify-controlled.
Sparify acts as a facilitator.

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🟦 A. Brand-Handled Warranty (Most Brands)

Customers can raise complaints directly on:

• Brand website

• Brand WhatsApp

• Brand service portal

Process:

1. Upload Sparify invoice

2. Share issue video/photos

3. Brand inspects → decides repair / replacement / rejection

➡️ Sparify can help escalate if brand delays.

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🟧 B. Sparify-Handled Warranty (Some Brands)

If brand requires physical inspection:

• Customer ships the product to Sparify (cost borne by customer)

• Inspection timeline: 15–20 days

• Brand may:

  • Repair

  • Replace

  • Return same item (if no issue found)

After closure:

• Sparify ships final product back free of cost.

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🟥 C. Important Warranty Notes

• Decision is fully brand dependent

• Replacement is not guaranteed

• Installation damage or wear & tear is not covered

• Missing video proof may lead to rejection

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💬 Need Assistance? We’re Here.

📞 +91 8105003848
📧 support@sparify.co
⏰ Mon–Sat, 10 AM – 7 PM