About this item

• Material: 100% Polyester Air mesh; Microsuede; Poly stretch fabric; Goat Nappa Conductive
• Protection: Knuckles: TPR (Thermoplastic rubber); Palm : 3 mm rubber sponge(100% PU) for palm reinforcement; Grip : Microsuede (50% polyamide , 50% polyurethane) patch
• Properties: Soft, flexible and comfortable with the stretch panels Sturdy and solid due to TPR protection Ventilated with air mesh material for heat control Microsuede for better grip Consists of a 3mm rubber sponge for palm reinforcement TPR strap with velcro to keep it from slipping
• Dampen a paper towel or clean cloth Use a mild soap to create a lather with the cloth Rub the gloves with the cloth gently Use a clean, damp cloth to remove the soap and dirt Do not wash Do not iron the gloves Do not bleach the gloves Do not wring the gloves Do not place near any direct heat source or in the sun Dry in shade
• With well-ventilated stretch panels, 100% poly-stretch fabric and 100% polyester air mesh for a comfortable movement. The TPR knuckle and finger protection takes care of safety, keeping your hands protected along tricky turns and curves. The microsuede patch on the palm enables solid grip, and sponge at the palm area reinforces the grip with comfort.
• Fit type: Universal

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  From the manufacturer

  With well-ventilated stretch panels, 100% poly-stretch fabric and 100% polyester air mesh for a comfortable movement. The TPR knuckle and finger protection takes care of safety, keeping your hands protected along tricky turns and curves. The microsuede patch on the palm enables solid grip, and sponge at the palm area reinforces the grip with comfort.

  Urban Hustler Gloves Features

  Construction 100% Polyester Air mesh for breathability 100% Poly stretch fabric for comfortable fit Microsuede (50% polyamide , 50% polyurethane) patch for better grip	Impact Protection TPR (Thermoplastic rubber) Knuckles and finger protractor for enhanced protection	Palm Protection 3 mm rubber sponge(100% PU) for palm reinforcement

💥 If your order arrives and is not as described on the website, we promise to fix it — NO NONSENSE.

🔍 Quick Summary  -

🟦 7-Day Window – You can request a return or replacement within 7 days of delivery.
🟩 Eligibility Shown on Product Page – Every product clearly displays:
Return + Refund / Return + Exchange / Exchange Only / Non-Returnable
🟨 Refunds:

• Prepaid → Original payment method

• COD → Lifetime Store Credit
  🟪 One return or replacement allowed per order ID
  🟥 Unboxing video is mandatory for ALL requests
  🟦 Logistics fee applicable for returns/exchanges
  🟧 Pickup attempted twice only
  🟫 Partial COD advance (PPCOD) is non-refundable
  🟥 Warranty handled as per brand policy

📘 1. Eligibility – Check Before Ordering

Below the Add to Cart button, each product shows one of these labels:

• Return + Refund Available

• Return + Exchange Available

• Exchange Only

• Non-Returnable / No Exchange

👉 Always check this before placing an order.

📄 2. Return & Replacement Window (7 Days)

Request must be submitted within 7 days from delivery.

👉 Return/Replacement Form:
https://bit.ly/sparify-returns

✔ Requirements:

• Product must be unused, uninstalled, and unaltered

• All packaging, tags & accessories must be intact

• Unboxing video is compulsory

• Only one return/exchange per order ID

🚚 3. Logistics Charges (Automatically Applied)

(Colour-coded table for clarity)

These apply for:

• Change of mind

• Wrong size ordered

• Exchange for other products

• Return + refund (customer preference)

🟩 FREE when:

• Wrong product received

• Damaged product received

📊 Logistics Fee Table

➡️ Auto-deducted during refunds or charged upfront during product exchange.

🚚 4. Pickup Process

• Reverse pickup will be attempted twice.

• If unsuccessful (customer unavailable / phone unreachable / area not serviceable),
  ➝ You must self-ship the product to Sparify’s warehouse.

• Reverse pickup availability depends on your pincode.

💰 5. Refund Policy

🟢 Prepaid Orders

Refund is processed to the original payment method after QC.

🟡 COD Orders

Refund is provided as Store Credit Code:

• Lifetime validity

• No expiry

• Can be used anytime

❌ COD convenience fee is non-refundable.

🟠 PPCOD Orders (Partial COD)

The advance amount paid at checkout is NON-REFUNDABLE.
This is clearly mentioned at checkout.

🟥 6. Non-Returnable Items

The following items cannot be returned or exchanged:

• Headlamps

• Electrical & electronic components

• Spark plugs

• Fuel system parts

• Fiber body parts

• Performance parts

• Pre-order items

• Helmet visors / internal parts

• Any item marked “Non-Returnable” on product page

👉 Eligibility is always visible before ordering.

⚠️ 7. When Return/Exchange Will Be Rejected

Sparify reserves the right to decline if:

• Product is used, installed or altered

• Marks, scratches, installation damage found

• Packaging/tags/accessories missing

• Unboxing video unclear or missing

• Issue not visible in provided proof

• Returned item doesn’t match the issue reported

🛠️ 8. Warranty Claims (Brand Wise)

Warranty is brand-controlled, not Sparify-controlled.
Sparify acts as a facilitator.

🟦 A. Brand-Handled Warranty (Most Brands)

Customers can raise complaints directly on:

• Brand website

• Brand WhatsApp

• Brand service portal

Process:

1. Upload Sparify invoice

2. Share issue video/photos

3. Brand inspects → decides repair / replacement / rejection

➡️ Sparify can help escalate if brand delays.

🟧 B. Sparify-Handled Warranty (Some Brands)

If brand requires physical inspection:

• Customer ships the product to Sparify (cost borne by customer)

• Inspection timeline: 15–20 days

• Brand may:

  • Repair

  • Replace

  • Return same item (if no issue found)

After closure:

• Sparify ships final product back free of cost.

🟥 C. Important Warranty Notes

• Decision is fully brand dependent

• Replacement is not guaranteed

• Installation damage or wear & tear is not covered

• Missing video proof may lead to rejection

💬 Need Assistance? We’re Here.

📞 +91 8105003848
📧 support@sparify.co
⏰ Mon–Sat, 10 AM – 7 PM